Tom Glover

As Chief Operating Officer, Tom Glover led comprehensive financial strategy, human resources, and governance functions for a £30M education charity, driving operational excellence and strategic decision-making.

• Orchestrated the financial strategy for a £30M education charity, overseeing programme performance, new product development, and ensuring fiscal health.
• Rebuilt and scaled the finance team post-departure of previous director, enhancing management information systems and achieving highly praised audits.
• Designed and implemented a new pay framework that optimized organizational design and staff rewards, improving talent retention and motivation.
• Served as Company Secretary, establishing a high-performing governance structure that facilitated effective and strategic decision-making for executive and non-executive boards.
• Established a new subsidiary company to deliver initial teacher training, achieving significant VAT efficiencies for students and expanding service delivery.

Directed programme operations for Ambition Institute, leading 37 staff across 5 teams to ensure the high-quality delivery and continuous improvement of all organizational programmes.

• Spearheaded the rapid transition of the delivery model from predominantly face-to-face to online during the COVID-19 pandemic, ensuring uninterrupted programme continuity.
• Oversaw the accreditation team, guiding the National Professional Qualification provision through an improvement program that resulted in a significantly enhanced quality assurance review by the DfE.
• Established a new Project Management Office (PMO) to oversee major initiatives, including the Early Career Framework and National Professional Qualifications, serving over 10,000 participants annually.
• Developed sophisticated resource models to strategically allocate central teams, optimizing support for programme delivery and informing organization-wide decisions.

Directed the executive leadership suite of programmes at Ambition Institute, generating £1M in revenue by developing leadership, strategy, and operational skills for Multi-Academy Trust (MAT) CEOs and senior leaders.

• Cultivated senior stakeholder relationships with trusts and sector bodies (e.g., Confederation of Schools Trust), ensuring programme alignment with sector needs and fostering strategic partnerships.
• Oversaw the design and development of executive leadership programmes, including NPQEL and bespoke offerings, enhancing collaboration among trust CEOs.
• Delivered programme facilitation, leading sessions on strategy and operating models that integrated commercial insights into the education sector.
• Collaborated with Sir David Carter to develop and launch a new diagnostic tool for Multi-Academy Trusts, providing strategic insights and recommendations for organizational change.

Led the redesign of Ambition Institute's operating model in response to a second merger and a significant strategic shift, ensuring seamless integration and enhanced organizational efficiency.

• Partnered with executive leadership and trustees to define and embed a new organizational strategy focused on programme quality and robust customer relationships.
• Designed and led a rapid operating model review and redesign, successfully meeting challenging targets set by the trustee board and aligning with the new organizational strategy.
• Directed a major consultation process involving over 100 staff, resulting in a new organizational structure, revised roles, and annual savings of £1.2M.
• Engaged over 100 staff across the organization to foster buy-in and ownership of the new strategic vision.

As National Director of School Partnership, Tom Glover led the establishment and cultural transformation of a new 40-member department post-merger, enhancing performance and achieving sales targets.

• Cultivated the culture of a new 40-member School Partnerships department, establishing strategic approaches for account management and programme sales.
• Streamlined departmental processes and operations, establishing a cohesive, high-quality customer journey from the ground up.
• Directed the design and implementation of a major Salesforce CRM system refresh, enhancing data management and operational efficiency.
• Recruited 900 leaders across 9 programmes, contributing to £18M in revenue generation.

Served as a Management Consultant in Deloitte's Strategy and Operations practice, specializing in transformation programmes for diverse clients across the education sector, including universities, government, and charities.

• Applied Deloitte's target operating model methodology to design post-merger operating models for clients like Ambition School Leadership and acute humanitarian response for Save the Children.
• Led lean process improvement initiatives through structured workshops, identifying root causes and developing actionable recommendations for clients.
• Developed and presented a comprehensive technology strategy for a prominent international schools group.
• Completed a secondment to the British Council, leading their business planning and developing an internationally rolled-out programme portfolio review process.

Directed Funding and Market Management at the Training and Development Agency, leading 30 staff across 7 teams responsible for teacher training for 35,000 teachers annually, funding, compliance, and accreditation in England.

• Managed a £500M teacher training budget, successfully negotiating critical funding allocations from the Department for Education (DfE).
• Achieved significant cost savings by streamlining funding processes and eliminating ineffective grant streams.
• Established and led a new analytics team, providing data-driven insights to inform policy and operational decisions.
• Cultivated senior stakeholder relationships with key entities including the DfE and HEFCE, ensuring collaborative policy development.
• Collaborated with the DfE to develop a new teacher training strategy, leveraging sector expertise to innovate funding and management approaches.

Managed funding operations for the Training and Development Agency, ensuring effective allocation and oversight of financial resources for educational initiatives.

• Managed the allocation and oversight of significant financial resources for national educational initiatives.
• Collaborated with government bodies to secure and optimize funding streams for educational programmes.
• Monitored budget adherence and financial performance, ensuring fiscal responsibility and compliance.

Performed analytical functions within the Legal Services Commission, contributing to data-driven insights and operational efficiency.

• Conducted in-depth data analysis to support legal aid policy development and operational improvements.
• Generated comprehensive reports and insights, informing strategic decision-making processes within the commission.
• Assisted in the evaluation of programme effectiveness and resource allocation, contributing to optimized service delivery.